POLICIES

Shipping cost: Shipping costs are calculated at checkout based on your delivery address and selected shipping method. You can review it before completing your purchase.

Delivery time: Domestic & international delivery ranges from 5–21 days. You'll receive tracking details via email once your order is shipped.

International orders: Customs duties, taxes, or additional fees may apply and are the customer’s responsibility.

We accept returns within 7 days of receiving your order, under these conditions:

• Items must be unused, unopened, and in original packaging.
• Return request must be submitted within 7 days of delivery.
• Final sale or customized items are not eligible for return.
• Customers are responsible for return shipping unless the product is defective or incorrect.

Once we receive and inspect the return, you will be contacted via email.

For hygiene and safety reasons, we do not accept returns or exchanges on hair extensions.